Frequently Asked Questions

Can I use this coupon on holidays?

This coupon is valid during standard business hours. For holidays like Christmas/Thanksgiving, please check the store’s announcement. Always review the coupon’s terms or contact the merchant before use

Why isn’t this ‘nationwide’ coupon working in my city?

Over 90% of locations accept it, but franchise stores (e.g., airports/stadiums) may have different policies. Enter your ZIP code to check nearby eligible stores.

Can the expiration date be extended?

Per brand agreements, expiration dates cannot be extended. However, unused coupons can be refunded within 72 hours of purchase (a 10% service fee applies).

I didn’t receive my promo code after payment. Help!

Codes are sent via SMS/email within 120 seconds. Check your spam folder first. Still missing? Click ‘Emergency Resend’ for a backup code instantly.

Why does my code show ‘invalid’ at checkout?

Possible reasons: 1) Usage limit reached 2) Device time not synced 3) Geographic restrictions. Use our ‘Troubleshoot Tool’ to diagnose.

The app crashed during redemption. What now?

Take a screenshot of the full code (QR + 12-digit number) and manually enter it at checkout. Your screenshot is auto-backed up in ‘My Vault’.

Can I get a refund if the product is defective?

Redeemed codes are non-refundable, but you may file a claim with the brand using your receipt. We offer ‘Dispute Assistance’—resolution within 72 hours.

The store refuses to accept my digital coupon!

Show the ‘Merchant ID’ below your code and ask staff to contact their regional manager. Simultaneously click ‘Live Support’ for immediate escalation.

How do I exchange a coupon if I bought the wrong one?

Unused coupons can be exchanged once within 2 hours of purchase for a 5% fee. Visit ‘Order Management’ to proceed.

Are these coupons legally sourced?

All codes are obtained through official brand APIs, with blockchain-verified issuance records. Click ‘Verify Authenticity’ to check any code’s history.

Why is this cheaper than the brand’s website?

The difference is covered by brands’ marketing budgets for promotions/clearance. Every dollar you save comes directly from their allocated funds.


Review Your Cart
0
Add Coupon Code
Subtotal